Reference: Version 2025-06-02-1

Dear Customer,
Thank you for choosing Ibex Sports Equipment’s Pilates Mini Reformer! Crafted with natural wood, rust-resistant metal, high-tension springs, and scratch-resistant leather, this equipment combines sustainability with durability. To ensure safety and longevity, strictly follow these guidelines. Improper care may void your warranty.

I. Daily Use & Environment

• Avoid: Direct sunlight or high humidity (e.g., bathrooms/outdoors). Prevents wood warping, metal rust, or leather hardening.
• Always use on a yoga mat/rug to reduce floor abrasion.
• Weight Limit: 220 lbs (100 kg) max. Exceeding this risks structural damage.
• Post-Workout: Wipe sweat/stains immediately with a dry cloth.

II. Component-Specific Cleaning

1. Scratch-Resistant Leather Surfaces

• Daily: Wipe with a barely damp cloth (wrung dry) → dry immediately.
• Monthly Deep Clean: Use pH-neutral leather cleaner. Gently buff in circles.
• NEVER USE: Alcohol, bleach, or oil-based products.

2. Wood Frame & Metal Parts

• Wood: Dry-dust only. Water exposure warps unfinished wood.
• Metal: Apply rust-prevention oil monthly to screws/tracks.
• Springs & PU Wheels: Clean with dry cloth. For stains, use diluted soap → air-dry fully.

3. High-Resilience Foam Cushion

• Fluff regularly to retain shape. Avoid heavy compression.
• If damp: Remove cover → air-dry in shade. NEVER machine-dry or sun-dry.

III. Storage & Disassembly

• Storage Steps:
  1. Disassemble into 4 parts (folding rails, seat, balance board, wheel base).
  2. Wrap individually → store in original box. Keep box elevated in dry area.
• Reassembly Tip: Align screw holes precisely to prevent wood stress cracks.

IV. Maintenance Schedule

• Weekly:
  • Tighten loose screws (use included tool).
  • Inspect leather stitching/wood joints.
• Quarterly:
  • Reapply rust oil to metal.
  • Condition UNFINISHED wood edges (avoid leather contact).
  • Check spring tension; replace if frayed.

V. Warranty & Emergencies

Warranty Coverage

• Included: Wood cracks (non-impact), metal defects, leather craftsmanship flaws.
• Void If:
  • Leather scratches, sweat corrosion, improper disassembly, or non-OEM parts.

Emergency Handling

• Stained Leather: Stop use → contact support. DO NOT self-dye/repair.
• Warped Wood: Disassemble → air-dry in shade → email photos to support.

VI. Contact & Support

Ibex Sports Equipment (Ganzhou) Co., Ltd.

• Service Hours: Mon-Fri, 9:00 AM-6:00 PM (China Standard Time)
• 24/7 Support Line: +86 192 2349 4016
  (After-hours calls returned next business day)
• Email:
  • zlaoren@126.com
  • hjf073020138@gmail.com
• Website: www.ibexspt.com

Expert Craftsmanship, Lasting Performance
Your consistent care ensures years of safe, effective Pilates sessions!