Reference: Version 2025-06-02-1

Dear Customer,
Thank you for choosing Ibex Sports Equipment’s Pilates Rainbow Board! Follow these guidelines to ensure product longevity and safety. Improper care may void your warranty.

I. Daily Care

1. Environment:
   • Store in a cool, dry place—avoid direct sunlight or heat sources (e.g., radiators).
   • Maintain 40%-60% humidity. Keep away from damp areas (bathrooms/windows).
2. Usage:
   • Always use on a yoga mat/thin rug to protect the felt surface.
   • Avoid sharp objects (keys/pet claws) scratching felt or wood.
   • Weight Limit: 265 lbs (120 kg) max. Do not exceed.
3. Maintenance:
   • Flip the board weekly for even wear.
   • Monthly: Check seams for cracks/looseness. If found → stop use → contact support.

II. Cleaning

1. Felt Surface

• Dry Cleaning: Use a soft brush/low-suction vacuum.
• Stains: Dab (don’t rub) with a barely damp cloth → blot dry immediately.
• NEVER USE: Alcohol, bleach, or solvents (damages fibers).

2. Wood Body

• Dust with a dry cloth. For stubborn dirt:
  • Apply a tiny amount of wood-specific cleaner (test in hidden area first).
• NEVER spray liquids or use wet cloths (risks wood swelling/delamination).

III. Water Exposure Emergency

1. Blot water gently with a microfiber cloth (no rubbing).
2. Place curved-side down in a shaded, ventilated area.
   • NEVER stand upright, stack, sun-dry, or use hair dryers.
3. If warping/felt peeling occurs → stop use → contact support.

IV. Warranty Highlights

• Voids Warranty:
  • Any water immersion (soaking/steam/hosing).
  • Water/humidity damage, impacts, or overloading.
• Warranty Claims: Provide proof of purchase + damage photos.
• Contact:
  ☎ +86 192 2349 4016 | +86 159 7970 4800
  🌐 www.ibexspt.com

V. Pro Maintenance Tips

• Humid Seasons: Use silica gel packs in storage areas.
• Dry Climates: Apply wood conditioner to edges monthly (avoid felt).
• Long-Term Storage:
  • Cover with original dust bag → store FLAT on a hard surface.
  • NEVER hang or store vertically.

VI. Contact & Support

Ibex Sports Equipment (Ganzhou) Co., Ltd.

• Website: www.ibexspt.com
• Email:
  • zlaoren@126.com
  • hjf073020138@gmail.com
• Phone: +86 192 2349 4016 (Mon-Fri, 9:00 AM-6:00 PM China Time)

Consistent Care, Confident Use
Reach out anytime for expert guidance!