
Reference: Version 2025-06-02-1
Dear Customer,
Thank you for choosing Ibex Sports Equipment’s Pilates Rainbow Board! Follow these guidelines to ensure product longevity and safety. Improper care may void your warranty.
I. Daily Care
- Environment:
- Store in a cool, dry place—avoid direct sunlight or heat sources (e.g., radiators).
- Maintain 40%-60% humidity. Keep away from damp areas (bathrooms/windows).
- Usage:
- Always use on a yoga mat/thin rug to protect the felt surface.
- Avoid sharp objects (keys/pet claws) scratching felt or wood.
- Weight Limit: 265 lbs (120 kg) max. Do not exceed.
- Maintenance:
- Flip the board weekly for even wear.
- Monthly: Check seams for cracks/looseness. If found → stop use → contact support.

II. Cleaning
1. Felt Surface
- Dry Cleaning: Use a soft brush/low-suction vacuum.
- Stains: Dab (don’t rub) with a barely damp cloth → blot dry immediately.
- NEVER USE: Alcohol, bleach, or solvents (damages fibers).
2. Wood Body
- Dust with a dry cloth. For stubborn dirt:
- Apply a tiny amount of wood-specific cleaner (test in hidden area first).
- NEVER spray liquids or use wet cloths (risks wood swelling/delamination).
III. Water Exposure Emergency
- Blot water gently with a microfiber cloth (no rubbing).
- Place curved-side down in a shaded, ventilated area.
- NEVER stand upright, stack, sun-dry, or use hair dryers.
- If warping/felt peeling occurs → stop use → contact support.
IV. Warranty Highlights
- Voids Warranty:
- Any water immersion (soaking/steam/hosing).
- Water/humidity damage, impacts, or overloading.
- Warranty Claims: Provide proof of purchase + damage photos.
- Contact:
☎ +86 192 2349 4016 | +86 159 7970 4800
🌐 www.ibexspt.com
V. Pro Maintenance Tips
- Humid Seasons: Use silica gel packs in storage areas.
- Dry Climates: Apply wood conditioner to edges monthly (avoid felt).
- Long-Term Storage:
- Cover with original dust bag → store FLAT on a hard surface.
- NEVER hang or store vertically.
VI. Contact & Support
Ibex Sports Equipment (Ganzhou) Co., Ltd.
- Website: www.ibexspt.com
- Email:
- Phone: +86 192 2349 4016 (Mon-Fri, 9:00 AM-6:00 PM China Time)
Consistent Care, Confident Use
Reach out anytime for expert guidance!